🚚 SHIPPING POLICY
At EliteSpot, we are committed to providing fast, reliable, and transparent shipping across the United States. This Shipping Policy explains how orders are processed, shipped, and delivered so you know exactly what to expect after placing an order. Our goal is to ensure a smooth delivery experience while maintaining the quality and safety of all fragrance products during transit.
🚚 Processing Time
Orders placed with EliteSpot are typically processed within 1–3 business days after successful payment confirmation. Processing includes order verification, secure packaging, and preparation for shipment.
Orders placed on weekends or U.S. public holidays are processed on the next available business day. During peak seasons, promotions, or high order volumes, processing times may be slightly extended; however, we always work to minimize delays.
📦 Shipping Methods & Delivery Times
We use trusted and reputable U.S. shipping carriers to ensure safe and timely delivery.
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Standard Shipping: Estimated delivery within 3–7 business days after shipment
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Expedited Shipping: Estimated delivery within 1–3 business days after shipment
Delivery times may vary depending on location, carrier service area, and external factors such as weather or operational delays.
📌 Please note: Shipping estimates do not include order processing time.
📍 Shipping Coverage
EliteSpot currently ships to all 50 U.S. states, including Alaska and Hawaii. At this time, we do not offer international shipping.
Some fragrance products may have delivery restrictions to P.O. Boxes, so we recommend providing a valid street address to avoid delays or failed deliveries.
💲 Shipping Costs
Shipping costs are calculated automatically at checkout based on:
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Delivery address
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Order size and weight
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Selected shipping method
All applicable shipping fees are clearly displayed before you complete your purchase. From time to time, EliteSpot may offer free shipping promotions, which will be clearly advertised with applicable terms and conditions.
📦 Order Tracking
Once your order has shipped, you will receive a shipment confirmation email with tracking details. Tracking information allows you to monitor your order until it reaches your delivery address.
Please allow up to 24 hours for tracking updates to appear, as carrier systems may take time to reflect new shipments.
❌ Delayed or Lost Packages
If your package is delayed, please first review the tracking information provided by the carrier. For the most accurate updates, contacting the shipping carrier directly is recommended.
If additional assistance is needed, you may contact EliteSpot, and we will do our best to help. Please note that EliteSpot is not responsible for delays, losses, or delivery issues caused by shipping carriers, weather conditions, natural events, or incorrect shipping information provided at checkout.
📬 Contact Us
If you have any questions regarding our Shipping Policy or need help with an order, feel free to contact us:
📧 Email: help.elitespot@outlook.com
📍 Address: 5267 Barker Cypress Rd, Ste unit 11, Houston, TX 77084